![]() But you have 10 concurrent sessions (in tabs) per connection. You still get just 1 concurrent connection as in single usage plans. With a Premium membership, you’ll get up to 15 licensed users and 300 managed devices under a single subscription. But if you want to add management support for mobile devices, prepare to pay $63.85 per month. ![]() You can add up to 10 meeting participants and have 24/7 phone support. It has 1 licensed user, 1 current connection, 200 managed devices, 3 devices to connect from, and unlimited devices to connect to. In this case, your monthly subscription costs $49.80/month.Ī Business membership suits small teams. If you want 3 extra devices to connect (a total of 6 managed devices), buy an add-on. It means you can connect to your work computer from your home PC, laptop, mobile, and tablet without additional fees. There is an unlimited list of devices that you can connect from. With basic Remote Access membership, you’ll get 1 licensed user and 1 concurred connection on 3 managed devices. They also offer many third-party integrations, add-ons, and a 14-day trial to test all premium features. TeamViewer service has one free and five paid plans: two for single users, two for small and middle-sized teams, and a customized Enterprise membership. revenue generation opportunities) for most businesses. Thus, remote access software can greatly enhance productivity (i.e. Regardless of whether a company coexists within one location, or is spread all over the world, most modern office work relies on computers- and the IT team that’s responsible for maintaining systems and solving issues. Enjoy improved connectivity and simple device management thanks to TeamViewer’s extensive compatibility with numerous IoT and network devices.īoth TeamViewer and Bomgar offer numerous pricing options, and with the information gained about these tools, users can now compare pricing policy with alternative apps like Bomgar and LogMeIn.Transfer files with TeamViewer’s easy Graphical User Interface (just connect via “File Transfer” setting and following the prompts to get started).Allows more than one user (like remote support professionals) to enter the same remote session, equalling faster and more effective problem resolution.Stream-lined cross-platform compatibility that allows users to access their iOS/Android device using a Windows or Mac OS (or vice versa).TeamViewer (at its most basic level) provides screen-sharing tools, and access to remote computers- but it also offers a plethora of powerful features, which are listed below. Chat and voice communication options that make it easy to assist custome.Can draw on the screen or scribble notes using the remote camera.Annotation options that let tech’s assist customers in solving issues themselves.Can use an iOS or Android’s auto-focus, zoom, and flashlight features. ![]() Access remote cameras on iOS and Android devices, enabling additional support opportunities (like if a tech is assisting with WiFi issues and needs to see the physical router).Access remote computers even if users aren’t present (additionally helpful if a particular user isn’t technologically savvy).Remotely manipulate a distant desktop as if the user was operating the machine in person. ![]() Users have 24/7 control over remote computers and servers simultaneously, quick and easy file sharing, online-meeting options for up to 25 participants, and can use it as a VPN alternative.īomgar (AKA BeyondTrust Remote Support) lets users have full access/control of a remote desktop, allowing for quick and effective troubleshooting without needing a tech physically on site. Boasting some of the strongest security protocols on the market, TeamViewer supports numerous operating systems, devices, and platforms. Conveniently, it also provides a free version that’s packed with features- but it’s only permitted for non-commercial use. TeamViewer is a top pick for IT departments, enterprise-level, and corporate users. Bomgar also offers remote file printing capabilities. Copying and transferring any file-type (including mp3s, images, etc) is an easy and almost instantaneous process. Additionally, it provides remote desktop support that functions exceptionally well on mobile devices and traditional desktop computers.īeyondTrust Remote Support (previously Bomgar Remote Support) allows users to view and control their desktops, laptops, mobile devices- and even POS systems.īomgar’s file transfer feature enables users to transmit valuable files from a computer to client, or from a remote system to a device. ![]() Bomgar offers one of the most comprehensive feature catalogs in its category. ![]()
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